Privacy Policy
Last updated: 2026-05-05
This Privacy Policy explains how we collect, use, and protect your personal information when you use Pets Manager. We are committed to GDPR-compliant data processing.
1. Data We Collect
Depending on how you use the platform, we may collect:
- Account data (name, email, phone number, clinic details)
- Authentication and security data (password hash, login metadata, session data)
- Usage data (pages visited, actions in the app, device/browser information)
- Operational data you submit (appointments, medical notes, billing records)
- Support and communication data (messages, requests, and feedback)
2. How We Use Data
- To provide and maintain the service
- To authenticate users and secure accounts
- To process appointments, consultations, and billing flows
- To improve platform quality, performance, and reliability
- To communicate important service and security notices
- To comply with legal and regulatory obligations
3. Legal Basis
Where applicable, we process personal data based on contractual necessity, legitimate interests, consent, and legal obligation.
6. Data Retention
We retain data only for as long as necessary to provide the service, fulfill legal obligations, resolve disputes, and enforce agreements.
7. Security
We implement technical and organizational safeguards to protect personal data. No system is perfectly secure, but we continuously improve our controls.
8. Your Rights
Subject to applicable law, you may have rights to access, correct, delete, restrict, or object to processing, and to request data portability.
9. International Transfers
If data is transferred across jurisdictions, we apply appropriate safeguards in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via appropriate notice channels.
11. Contact
For privacy questions or requests, contact us at .