We cut missed appointments by ~35%

Mid-size city clinic (4 doctors). After 8 weeks with automatic reminders and public booking.

Situation

Reception spent hours confirming appointments. No-shows spiked on peak days.

The team enabled SMS reminders 24h before visits and online booking for rechecks.

~35%

fewer missed appointments

−40%

confirmation phone calls

8 wks

to stable effect

24/7

online booking for rechecks

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